Store policies
Refund Policy
Straightforward returns on stock pieces, with clear rules for custom work.
Returns window
Unworn stock watches can be returned within 7 days of delivery in their original condition and packaging. Contact us first to start a return.
Modded & custom pieces
Modded and custom-built watches are made to order and are final sale, unless the piece arrives damaged or does not match its listing.
Refunds
Approved refunds are issued to the original payment method within 5 business days of us receiving the watch back. Original shipping costs are non-refundable.
Return shipping
Return shipping is the buyer's responsibility unless the item was damaged, defective or incorrectly described.
Questions? Email Shockedupp@outlook.com.